Supporting Browser

Datamaran is designed to be used in modern web browsers. If you’re having trouble accessing the platform, start by confirming you’re using a supported browser.

Supported browsers

You can access Datamaran using:

• Google Chrome

• Mozilla Firefox

• Microsoft Edge

Unsupported browser

Datamaran does not support Internet Explorer. If you try to use Internet Explorer, you may not be able to access the platform. 

If you’re using a supported browser but still having issues

Try the steps below (in order):

1. Refresh the page and try again.

2. Open Datamaran in a private/incognito window.

3. Clear your cache and cookies, then sign in again.

4. Disable browser extensions (especially ad blockers/privacy tools) and retry.

5. Try a different supported browser (for example, switch from Chrome to Edge).

If the issue continues, contact us at implementationandtraining@datamaran.com (and include a screenshot of what you see, plus your browser name/version).